My trip isn’t showing on my second device. What should I do?

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There are a number of different possible solutions for this:

  1. Please make sure that you’re logged into both devices with the same username and that you’ve opened the same travel guide.
  2. Please manually synchronize the trip on your first device (pull the window downward when the trip is open to refresh the view). Repeat this step on your second device.
  3. Log out of your second device, and log back in again with your username.
  4. Make sure you’re not using a Windows device, as trip synchronization is only supported on the Android and iOS versions of the app at this time.

If you still can’t solve the problem, please contact us at any time via email.

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